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Customer testimonials & project ratings
independently verified by HomeAdvisor.

Overall Verified
Testimonial Score

4.76

Composite Score

Quality

Customer Service

Value for Money


Review Date: 11/26/2022 | Author: Rameshkumar M., Dublin, OH

Comments: Good

Review Date: 06/19/2021 | Author: Julie S., Columbus, OH

Comments: Nice gentleman with many years of experience and who will take the time to answer any questions. Very happy with!

Review Date: 08/29/2019 | Author: Susan L., Reynoldsburg, OH

Comments: We've had James out for many projects in the last 20 plus years. He's prompt, knows what he is doing and charges a very fair price. I would highly recommend him for any plumbing job you have. He's a true pro!!!

Review Date: 08/15/2019 | Author: Robert H., Columbus, OH

Comments: Great service

Review Date: 07/04/2019 | Author: Mary jo B., Columbus, OH

Comments: James was able to come out in about an hour to clear my drain. He is a very nice gentleman and did a great job at a lower price than I paid for the same job 10 years ago. I will definitely call him if I need a plumber in the future and I would highly recommend him to anyone.

Review Date: 07/03/2019 | Author: Charette J., Columbus, OH

Comments: On time, friendly, great customer service, explained what he was doing and fair pricing.

Review Date: 05/10/2019 | Author: Patricia a M., Blacklick, OH

Comments: The work took a lot longer than I expected.

Review Date: 02/26/2019 | Author: Tj T., Columbus, OH

Comments: We had an issue with our gas water heater and needed to replace it. After submitting the job information to HomeAdvisor and reading his reviews, I gave James a call. I am glad I did because he was courteous, prompt, and I felt this pricing was very reasonable. James was very nice and explained everything he would be doing throughout the entire process; he even followed up with a call to check in. If you are looking for a genuinely nice person that will do great work, give James a call - If I ever need more work done, I know I will.

Review Date: 12/04/2018 | Author: Pam H., Columbus, OH

Comments: If I have more plumbing problems, I will hire James!

Review Date: 09/25/2018 | Author: Brandon H., Columbus, OH

Comments: He was on time prompt and thorough and great.

Review Date: 07/17/2018 | Author: Scott W., Columbus, OH

Comments: .

Review Date: 06/01/2018 | Author: Chris G., Hilliard, OH

Comments: Great experience. Didn’t charge a dime on the initial visit since it was going to require parts that needed ordered. Had some issues after the work was done and he returned promptly to fix and once again didn’t charge anything for the return visit. Honest pro.

Review Date: 03/27/2018 | Author: Andre C., Columbus, OH

Comments: they came on time and did a good job for me .

Review Date: 02/27/2018 | Author: Stephanie K., Columbus, OH

Comments: Very prompt and professional. Stayed late to complete the job.

Review Date: 02/17/2018 | Author: Julie H., Columbus, OH

Comments: James was excellent! Came right out and fixed the problem in no time. Would recommend him to anyone!

Review Date: 02/05/2018 | Author: Anthony C., Dublin, OH

Comments:

Review Date: 01/20/2018 | Author: Dezerie P., Columbus, OH

Comments: Friendly and responsive. Called to check how project was a day later.

Review Date: 10/10/2017 | Author: Susan E., WORTHINGTON, OH

Comments: James is very friendly and knows his stuff. I plan to hire him again and would recommend him to friends and colleagues,

Review Date: 08/15/2017 | Author: Luanne S., Columbus, OH

Comments: Very friendly and reasonable. I have used service a couple of times.

Review Date: 08/01/2017 | Author: Clarence C., Columbus, OH

Comments: James came in identify the problem took care of it in a very timely manner very satisfied with his work would recommend him to any of my friends or colleagues

Review Date: 05/11/2017 | Author: Ray B., West Jefferson, OH

Comments: Good Service

Review Date: 12/01/2016 | Author: Brenda E., Grove City, OH

Comments: James did excellent work. Our shower seems like brand new.

Review Date: 11/08/2016 | Author: Luckisha T., columbus, OH

Comments: He was very helpful and went above and beyond.

Review Date: 08/22/2016 | Author: Eric M., Lewis Center, OH

Comments: Great guy. He even taught me how to do two of the more simple repairs myself for next time!

Review Date: 08/11/2016 | Author: Hutt R., Columbus, OH

Comments: The man who can was so polite and left my kitchen area that he worked in clean after he finished very efficient I will always use if needed again. Drain is super. Good work

Review Date: 06/10/2016 | Author: Elaine S., Westerville, OH

Comments: I would definitely hire James again. He was on time, thorough, fair and a super nice guy.

Review Date: 06/07/2016 | Author: Tony R., Lewis Center, OH

Comments: He was great, explained everything he was doing as he worked and let me know several options to what needed to be repaired. Highly knowledgeable and would recommend him.

Review Date: 06/04/2016 | Author: a Neighbor, Grove City, OH

Comments: none

Review Date: 05/17/2016 | Author: Jeffrey S., Dublin, OH

Comments: Excellent customer service from a knowledgeable plumber. Polite and Timely.

Review Date: 03/10/2016 | Author: Tom S., Dublin, OH

Comments: Friendly and honest!!

Review Date: 02/10/2016 | Author: David A., Hilliard, OH

Comments: Quality from start to finish ... Took the time to make sure the job was done correctly the first time.

Review Date: 02/09/2016 | Author: Marsha B., Columbus, OH

Comments: On time, great customer service, fair price for services provided.

Review Date: 12/24/2015 | Author: Ken H., Galloway, OH

Comments: Called back quickly. Showed up on time. Cleared the drain competently. Left us with a warranty. Friendly and fast.

Review Date: 10/27/2015 | Author: a Neighbor, Powell, OH

Comments: Plumber was very professional and resolved the issue that we were having with the drain

Review Date: 09/07/2015 | Author: Kelvin S., Columbus, OH

Comments: Great same day service.

Review Date: 09/03/2015 | Author: Dennis B., Columbus, OH

Comments: reliable

Review Date: 09/03/2015 | Author: a Neighbor, Lewis Center, OH

Comments: My problems are solved! Thanks James!

Review Date: 08/18/2015 | Author: Vicki F., Hilliard, OH

Comments: Courteous, efficient-Would hire again.

Review Date: 07/07/2015 | Author: a Neighbor, Columbus, OH

Comments: Very good work

Review Date: 07/04/2015 | Author: Todd S., Columbus, OH

Comments: James Gray was a great guy and a professional, working me into his day, communicating well, and arriving as promised. On the job, he was not rushed - took all the time necessary to do the work right, and test that there were no leaks and the blockage was clear. Also gave me tips on keeping it clear in the future, and a 90-day warranty. Will definitely use James again for any plumbing needs in the future.

Review Date: 05/29/2015 | Author: Joshua G., Dublin, OH

Comments: Prompt arrival, professional customer service skill, and fairly priced - especially if you pay in cash.

Review Date: 05/25/2015 | Author: Larry M., Blacklick, OH

Comments: On Time for the job. Very knowledgeable. Job was done right the first time.

Review Date: 05/22/2015 | Author: Shirley M., Dublin, OH

Comments: Very professional plumber. Did an excellent job repairing a leaky toilet and will be coming back to install new kitchen faucet.

Review Date: 04/21/2015 | Author: Don E., Canal Winchester, OH

Comments: Called before arrival, friendly, reasonable amount of time to complete job,

Review Date: 01/06/2015 | Author: Karen M., Columbus, OH

Comments: Prompt, friendly and efficient!

Review Date: 12/17/2014 | Author: a Neighbor, Grove City, OH

Comments: He was on time. He got the job done quickly at the price he stated. I may use him again in the near future.

Review Date: 08/08/2014 | Author: Marilyn N., Columbus, OH

Comments: The friendliest and kindest person.

Review Date: 06/06/2014 | Author: a Neighbor, Lewis Center, OH

Comments: The 2 men were nice and did a good job in timely maner.

Review Date: 02/04/2014 | Author: Christine J., Canal Winchester, OH

Comments: He called promptly & I was able to make an appointment for that same morning. I had minimal wait time; he fixed the leaking fixture, and the cost was very reasonable.

Review Date: 12/23/2013 | Author: Justin A., Hilliard, OH

Comments: James did excellent work and talked me through the process of troubleshooting a sump pump. I would highly recommend him for any plumbing work.

Review Date: 12/11/2013 | Author: Julie D., Columbus, OH

Comments: He called within a few minutes of me searching on this web site, which was great. I had originally intended to get some estimates, but I new from past experience the prices he cited were fair and not inflated. He repaired the leaking pipes under the kitchen sink, rodded out the totally clogged bathroom sink drain, and put all new innards and intake tube on the downstairs toilet. He advised me about some other things that needed doing that weren't emergencies, and we will definitely be contacting him again.

Review Date: 10/29/2013 | Author: Kristen N., Hilliard, OH

Comments: Fast service . Spoke to him at 2, he arrived, diagnosed the problem and fixed by 4

Review Date: 08/06/2013 | Author: Lloyd C., Reynoldsburg, OH

Comments: Does good work. Only thing is the payment has to be immediately following the work. No billing later.

Review Date: 07/24/2013 | Author: John D., Dublin, OH

Comments: James was fantastic and very responsive to my issues. Explained the problem and proposed solution and performed work at a reasonable cost.

Review Date: 04/07/2013 | Author: a Neighbor, Delaware, OH

Comments: James was great. Very honest and even called a few days later to make sure everything was working properly. We will definitely hire him again!!

Review Date: 03/19/2013 | Author: Patrick M., Pickerington, OH

Comments: I had a great experience with James at All About Drains. He was both professional and friendly at the same time. He also did the job quickly and inexpensively. I will definitely be calling him for future jobs.

Review Date: 01/24/2013 | Author: a Neighbor, Powell, OH

Comments: did excellent job - satisfied with service

Review Date: 12/13/2012 | Author: a Neighbor, Canal Winchester, OH

Comments: James was very professional and knowledgeable. I would not hesitate to contact him again for a plumbing issue.

Review Date: 10/27/2012 | Author: Gabriel H., Columbus, OH

Comments: James was professional, used laymans terms to communicate, his price was low, & his level of service was exceptional. He repaired a corroded leaking waterline that filled our kitchen floor with water. He was super friendly. I really liked his personality after I had the chance to make some small talk. We were stressed with a newborn that we just came he with, & James saved the day!

Review Date: 08/30/2012 | Author: Rich M., Columbus, OH

Comments: James was quick and efficent with his work. I had quite a few issues in my restaurant and will be calling him back with any other issues.

Review Date: 08/09/2012 | Author: Jessica H., Columbus, OH

Comments: Great service- James was out to fix our problem within 24hr and accomodated our time schedule by completing the repair in the evening. James was professional, polite and knowledgeable. I will definitely hire him again for future jobs.

Review Date: 05/31/2012 | Author: Valerie J., Columbus, OH

Comments: Very professional, timely, and knowledgeable concerning all things plumbing. I am glad he was the first to respond.

Review Date: 05/21/2012 | Author: Doris N., Columbus, OH

Comments: Great service veil hire for future projects

Review Date: 04/24/2012 | Author: Lloyd C., Columbus, OH

Comments: Diagnosed problem quickly and made adjustments to correct plumbing leak. (rubber washer) Liked the way he told me that he would not have configured P-Trap with plastic nut connected to metal P-Trap. Communicated problem in laymen terms very well.

Review Date: 01/29/2012 | Author: Anita L., Columbus, OH

Comments: James was pleasant, informative and a real professional. Would hire him again.

Review Date: 12/22/2011 | Author: Alex S., Columbus, OH

Comments: Great service and customer service